Privacy Policy

6th Wheel – Wallet-Friendly Car Care Service

6th Wheel (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use the 6th Wheel mobile application and website.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Mobile number
Email address
Vehicle details (car type, model, fuel type)

Usage Information

App usage data
Booking history
Coupon purchases and redemptions
Location data (only to show nearby partner garages)

Payment Information

Payment status and transaction references
We do not store card, UPI, or banking details. Payments are processed through secure third-party payment gateways.

2. How We Use Your Information

Your information is used to:
- Create and manage your account
- Enable service bookings and coupon redemption
- Show nearby partner garages
- Communicate service updates and confirmations
- Provide customer support
- Improve app performance and user experience
- Comply with legal and regulatory requirements

3. Sharing of Information

We may share your information only when necessary:
- With partner garages, solely to provide booked services
- With payment gateways to process transactions
- With technology service providers for app operations
- When required by law or government authorities
We do not sell or rent your personal data to third parties.

4. Data Protection & Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure. Access to personal data is limited to authorized personnel only.

5. Data Retention

Your information is retained only for as long as required to provide services or comply with legal obligations.
Upon account deletion or lawful request, data may be removed unless retention is required by law.

6. User Responsibilities

You are responsible for:

Maintaining the confidentiality of your login credentials
Ensuring the accuracy of information shared with us
Informing us promptly of any unauthorized account access

7. Cookies & Tracking Technologies

6th Wheel may use cookies or similar technologies to enhance user experience, analyze usage patterns, and improve services. You may disable cookies through your device or browser settings.

8. Children’s Privacy

6th Wheel services are not intended for individuals below 18 years of age. We do not knowingly collect personal data from minors.

9. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Withdraw consent where applicable
Request deletion of data (subject to legal obligations)

Requests can be made through official 6th Wheel support channels.

10. Third-Party Links

The app or website may contain links to third-party websites or services. 6th Wheel is not responsible for the privacy practices of such third parties.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on the app or website. Continued use of the platform constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy shall be governed by the laws of India, including the Digital Personal Data Protection Act, 2023.

13. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us through the official 6th Wheel support details provided on the app or website.